fn999 Terms & Conditions
Please read these Terms & Conditions carefully before registering or using any part of the fn999 platform. By accessing fn999, you confirm that you have read, understood, and agreed to all terms set out below.
Agreement Between fn999 and You
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and fn999 ("we", "us", "our", "the Platform") governing your access to and use of the fn999 website at fn999.ws, including all games, sports betting markets, payment services, promotional offers, and customer support features available on the Platform.
By registering an account on fn999, depositing funds, placing a bet, playing any game, or otherwise using the fn999 Platform in any capacity, you are deemed to have accepted these Terms in full. If you do not agree with any part of these Terms, you must immediately cease use of the fn999 Platform and, where applicable, close your account by contacting fn999 customer support.
fn999 reserves the right to update, amend, or replace these Terms at any time. Amended Terms will be published on the fn999 website with a revised effective date. Continued use of the Platform after the publication of amended Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.
Important: These Terms contain provisions that limit fn999's liability and govern dispute resolution. Players are encouraged to read every section carefully. If you have questions about any provision, contact fn999 support at [email protected] before creating an account.
Six Things Every fn999 Player Must Know
Age Restriction — 21+ Only
fn999 is strictly for adults aged 21 and above. Registration by persons under 21 is prohibited. fn999 may request proof of age at any time and will close accounts where age verification cannot be completed.
One Account Per Person
Each player may hold exactly one fn999 account. Operating multiple accounts — under the same or different identities — is a serious breach and will result in permanent suspension of all associated accounts and forfeiture of all balances held within them.
Deposits and Withdrawals
The minimum deposit at fn999 is ৳500. Withdrawals are returned to the same bKash, Nagad, Rocket, or Upay wallet used for the corresponding deposit. fn999 does not process withdrawals to third-party accounts or payment methods not previously used on the same account.
Bonus and Promotion Terms
All bonuses are subject to wagering requirements before any withdrawal. Wagering requirements, minimum odds, eligible games, and expiry dates are stated on each individual promotion page. fn999 may withdraw or cancel any bonus where a player is found to have exploited a promotional offer in bad faith.
Account Security
You are solely responsible for keeping your fn999 login credentials confidential. fn999 will not be liable for losses arising from unauthorised access resulting from your failure to secure your password. If you suspect unauthorised access, contact fn999 support immediately.
Dispute Resolution
For any dispute regarding a bet outcome, game result, bonus calculation, or account balance, you must contact fn999 support within 30 days of the event. fn999's decision following a good-faith investigation is final for operational purposes, subject to any applicable legal rights you may hold.
Account Eligibility and Registration Requirements
To be eligible to open and maintain an fn999 account, you must satisfy all of the following requirements at the time of registration and on a continuing basis throughout your account's lifetime. fn999 reserves the right to verify eligibility at any time and to close accounts where requirements are no longer met.
The following requirements are mandatory. fn999 may request supporting documentation to verify any of these requirements at any point during the lifetime of an account.
- Minimum Age — You must be aged 21 or above. fn999 strictly enforces this requirement and does not knowingly permit persons under 21 to hold or use an account.
- Valid Mobile Number — You must register with a valid Bangladeshi mobile number that you own and control. This number is used for account verification, password recovery, and payment processing via bKash, Nagad, Rocket, or Upay.
- Personal Use Only — An fn999 account must be used solely for personal entertainment. You may not operate your account on behalf of a third party, share your credentials with any other person, or use your account for any commercial or business purpose.
- Accurate Information — All information you provide during registration and throughout account use must be accurate, complete, and current. You are obligated to promptly update your details if any information changes. Providing false or incomplete information is a breach of these Terms.
- Not a Prohibited Person — You must not be an employee, contractor, or close family member of an employee of fn999 or any of its affiliated gaming studios or technology partners. fn999 employees and their immediate family members are prohibited from holding player accounts.
fn999 may carry out identity and age verification checks at any stage, including at registration, before processing a withdrawal, or following unusual account activity. Failure to provide requested documentation within a reasonable timeframe may result in account access being suspended and withdrawal requests being withheld until verification is complete.
Deposits, Withdrawals, and Payment Methods
All financial transactions on fn999 are conducted in Bangladeshi Taka (BDT) using the mobile money services available in Bangladesh. fn999 currently supports bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. fn999 does not accept credit cards, debit cards, international bank transfers, or cryptocurrency as payment methods.
fn999 does not charge fees on deposits or withdrawals from its side. Standard mobile network transaction fees applied by bKash, Nagad, Rocket, or Upay on their end are outside fn999's control and are the responsibility of the player. fn999 is not responsible for delays caused by the mobile money providers' own processing times, maintenance windows, or network outages.
- Minimum Deposit — The minimum single deposit at fn999 is ৳500. There is no maximum deposit limit for standard verified accounts. Deposits below ৳500 will not be credited and may take up to 3 business days to be returned by the mobile money provider.
- Withdrawal Processing Time — fn999 targets withdrawal processing within 5 minutes for standard verified accounts using bKash or Nagad. Processing times may be longer during high platform traffic, scheduled maintenance, or where additional verification is required before a withdrawal can be approved.
- Withdrawal to Depositing Method — All withdrawals must be made to the same mobile wallet number used for the most recent deposit. This is an anti-money-laundering control. fn999 will not process a withdrawal to a different number unless the original wallet is no longer in service, in which case identity verification will be required.
- Unplayed Deposits — fn999 reserves the right to apply an administrative review to withdrawal requests where deposited funds have not been used for any betting or gaming activity on the Platform. Players who deposit and immediately attempt to withdraw without placing any bet may be subject to an administrative review delay.
- Currency — All transactions are processed in Bangladeshi Taka (BDT). fn999 does not support multi-currency accounts. Any currency conversion costs associated with international payment instruments are the sole responsibility of the player.
Anti-Money Laundering Notice: fn999 is committed to preventing use of its Platform for money laundering or financial crime. fn999 may request source-of-funds documentation for large or unusual transactions. Accounts suspected of being used for money laundering will be immediately suspended and reported to relevant authorities. Players must not use fn999 as a payment processing or money transfer service.
Promotional Offers, Bonuses, and Wagering Requirements
fn999 offers promotional bonuses to new and existing players, including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to cricket events such as the BPL and IPL. All bonuses are subject to the specific wagering requirements and conditions stated on the relevant promotion page at the time the bonus is claimed.
The general bonus terms below apply to all fn999 promotions unless a specific promotion's individual terms expressly state otherwise. Where a conflict exists between these general terms and an individual promotion's terms, the individual promotion's terms take precedence for that specific promotion only.
- Wagering Requirement — All bonuses must be wagered the number of times specified on the promotion page before any associated winnings or bonus funds can be withdrawn. The default wagering requirement at fn999, where no other figure is specified, is 20x the bonus amount. Wagering must be completed within the validity period stated on the promotion page.
- Eligible Games — Not all games contribute equally to wagering requirements. Slots typically contribute 100% of each wager placed. Live casino table games, sports betting, and crash games may contribute at a lower percentage as stated on the promotion page. Certain games may be excluded entirely from wagering contribution.
- Bonus Expiry — All bonuses have an expiry date by which the wagering requirement must be completed. Bonus funds and any associated winnings not unlocked by the expiry date will be automatically removed from the account. Expiry dates are displayed in Bangladesh Standard Time (BST, UTC+6).
- One Bonus Per Player — Each promotion is available to one account per household, per mobile number, and per payment wallet. Attempting to claim the same promotion multiple times using different accounts, mobile numbers, or devices is considered abuse of the promotional system and will result in forfeiture of all bonus funds claimed.
- fn999's Right to Modify Promotions — fn999 reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice. Where a promotion is terminated early, fn999 will honour wagering requirements for bonus funds already credited to player accounts at the time of termination, up to the original expiry date of the promotion.
Conduct That Is Strictly Prohibited on fn999
The following conduct is strictly prohibited on fn999. Engaging in any of the following will result in immediate account suspension, forfeiture of balances, and may result in fn999 reporting the activity to relevant authorities. This list is not exhaustive — fn999 reserves the right to determine that other unlisted conduct is nonetheless prohibited where it is harmful to the Platform, other players, or the integrity of gaming.
- Using automated software, bots, scripts, or any artificial intelligence tool to place bets, spin reels, interact with live casino tables, or otherwise act in place of a human player on the fn999 Platform.
- Exploiting software bugs, display errors, miscalculated odds, or technical malfunctions to obtain an unfair advantage. Any winnings obtained through exploitation of a technical error are void and will be reversed.
- Colluding with other players to manipulate the outcome of any game, bet, or sports market on fn999, including through chip dumping in poker variants or coordinated in-play betting.
- Registering or operating more than one fn999 account, whether under the same or different names, mobile numbers, or payment methods.
- Attempting to launder money or use the fn999 Platform for any financial crime, including structuring deposits to avoid transaction reporting thresholds.
- Providing false identity documentation, forged payment records, or fraudulent communications to fn999 support or compliance staff.
fn999 uses a combination of automated monitoring and manual review to detect prohibited conduct. Where prohibited conduct is detected, fn999 will act promptly to protect the integrity of the Platform and the interests of legitimate players. Suspected criminal activity will be reported to relevant authorities without prior notice to the account holder.
fn999 Intellectual Property Rights
All content on the fn999 Platform — including but not limited to the fn999 brand name and logo, website design and layout, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of fn999 or its licensed content providers and is protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership right or licence to use fn999's intellectual property beyond what is strictly necessary to access and use the Platform for personal entertainment purposes.
You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from the fn999 Platform without fn999's express prior written consent. Unauthorised use of fn999's intellectual property may result in civil and criminal liability. Game content displayed on fn999 remains the intellectual property of the respective game studios and providers, including Pragmatic Play, Evolution Gaming, Spribe, Jili Games, and Ezugi, and is subject to their respective intellectual property terms.
Limitation of fn999's Liability
fn999 provides its Platform on an "as is" and "as available" basis. fn999 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. fn999 shall not be liable for any loss or damage — whether direct, indirect, incidental, consequential, or punitive — arising from your use of or inability to use the Platform, including losses arising from technical failures, network outages, game malfunctions, or data loss.
In particular, fn999 shall not be liable for: losses arising from your reliance on incorrect odds displayed due to a technical error; losses suffered as a result of accessing fn999 via an unsecured or compromised network; or losses resulting from your failure to maintain the security of your account credentials. fn999's total aggregate liability to you for any claim shall not exceed the total amount deposited by you into your fn999 account in the 30 days preceding the event giving rise to the claim.
Gambling Risk Notice: All forms of gambling involve financial risk. fn999 does not guarantee any winnings and cannot predict outcomes. You should only wager amounts that you can afford to lose. fn999 strongly encourages all players to set personal deposit limits and to use the responsible gaming tools available within the Platform.
fn999's Commitment to Responsible Gaming
fn999 is committed to promoting responsible gaming among all players. fn999 provides tools including deposit limits, session time limits, and self-exclusion options to help players manage their gaming activity. Players who wish to activate any of these tools may do so by contacting fn999 customer support at [email protected]. Self-exclusion requests will typically be actioned within 24 hours of receipt.
fn999 strictly enforces the 21+ age restriction. Players who believe they may have a gambling problem are encouraged to seek help. Resources and support options are available on the fn999 Responsible Gaming page. fn999 reserves the right to impose account restrictions proactively where player behaviour patterns suggest that responsible gaming intervention may be appropriate.
Amendments to These Terms and Governing Principles
fn999 reserves the right to amend these Terms at any time. Amendments will be communicated by publishing the updated Terms on the fn999 website with a revised effective date. Where an amendment materially affects your rights or obligations, fn999 will endeavour to provide advance notice via the contact details registered to your account. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the amended Terms.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with principles of fair dealing and good faith applicable to online gaming and digital services platforms operating for the benefit of Bangladeshi consumers. fn999 does not make specific claims regarding the regulatory jurisdiction applicable to its operations and does not fabricate licensing details. Players are responsible for determining whether their use of fn999 is permitted under the laws of their own jurisdiction.
If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable to any extent, that provision will, to that extent, be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by applicable law.
Questions About These Terms
If you have any questions about these Terms & Conditions, wish to request clarification on any provision, or need to contact fn999 regarding an account, payment, or compliance matter, please reach out to the fn999 support team. Support is available 24 hours a day, 7 days a week.
Email (plain text — not a link): [email protected]
Terms Reviewed — Ready to Play?
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